Privacy Policy for Locke & Craft Co.

Effective Date: 01/11/2024

1. Introduction

Locke & Craft Co. ("we," "our," or "us") is committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, https://www.lockeandcraft.co.uk (the "Site").

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address.

  • Order Information: Details about your purchases, payment information (such as credit card details), and billing address.

  • Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.

  • Usage Information: Information on how you interact with the Site, including pages visited, time spent on pages, and navigation patterns.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To process your orders, provide customer support, and fulfill any other requests.

  • Marketing and Advertising: To send you promotional offers, newsletters, and other marketing content. You may opt out of these communications at any time.

  • Improving Our Site: To analyze usage and improve the functionality and user experience of the Site.

  • Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights.

4. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We work with third-party service providers to help us operate our business (e.g., payment processors, hosting services).

  • Compliance with Laws: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: If we merge, sell, or reorganize, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Site. This helps us improve your experience and provide personalized content. You may adjust your browser settings to reject cookies; however, this may affect your experience on our Site.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to your personal data.

  • Deletion: Request the deletion of your personal data.

  • Opt-out: Opt-out of certain data processing, including marketing communications.

To exercise these rights, please contact us at [Your Email Address].

8. Security

We implement security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Locke & Craft Co.
Email: info@lockeandcraft.co.uk
Address: 128 City Rd, London EC1V 2NX